Privacy Policy

Information We Collect

• Contact details such as your name, phone number, and email address when you enquire or book a consultation
• Details you choose to share during a session, such as birth details, relationship, health, or career concerns, for the purpose of providing guidance
• Payment information processed securely at the time of booking (we do not store your full card details on our systems)
• Basic technical data such as browser type, device, and pages visited, collected automatically to help us improve the website

How We Use Your Information

• To respond to your enquiries and schedule consultations
• To provide the psychic, spiritual healing, and astrology guidance services you request
• To process payments and manage bookings, cancellations, and refunds
• To improve our website, content, and overall service quality
• To send updates or offers, only if you have opted in to receive them

Confidentiality of Consultations

Everything shared with us during a consultation — no matter how personal — is treated with the utmost discretion. We never sell, rent, or trade your personal information to third parties for marketing or any other purpose.

Data Sharing

We do not share your personal information with third parties except where necessary to provide our services (such as secure payment processing or appointment reminders), or where required to do so by law.

Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal or accounting obligations, and maintain accurate booking records. You may request deletion of your information at any time, as outlined below.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site. You're free to disable cookies at any time through your browser settings, though some parts of the site may not function as intended without them.

Security

We take reasonable, industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. Any payments made through our website are processed through secure, encrypted channels. That said, no method of transmission over the internet is ever 100% secure, and we cannot guarantee absolute security.

Compliance with Australian Privacy Law

We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), to the extent they apply to our business.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you at any time. Simply reach out to us and we'll be glad to assist. You may also opt out of marketing communications at any time.

Our Commitment to Trust

We understand that reaching out for guidance takes trust. Every consultation is handled with genuine care, honesty, and respect for your privacy. Our goal is to provide a safe, judgment-free space where you feel comfortable sharing what's on your mind, knowing your information and your story stay protected with us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us. We're always happy to help.

Phone / WhatsApp: +61 424 406 341
Location: Australia